Wednesday, May 6, 2020

Questions On Conflict And Conflict Resolution - 3267 Words

Question #1: From Chapter Five s (5) AWARE Conflict and Conflict Resolution, one of the answers out of all the chapters that students and professionals disagreed the most was: It is important to come to an agreement at the end of an argument. Professionals agreed that reaching an agreement is NOT always necessary, while students were undecided but leaned toward supporting an affirmative response. 1a) Describe your own opinion to this question BEFORE you took the course, â€Å"It is important to come to an agreement at the end of an argument.† Upon what was your opinion based? Before I took the course, I have firmly believed there should be some sort of agreement at the end of an argument. While I believed that sometimes arguments could never end in complete agreement, I have always thought that you could always agree to disagree. I understand that everyone holds their own opinions and beliefs and it can be hard to find a way to align your beliefs with others, however you can peacefully agree to disagree in terms that you respect and hear each other’s thoughts and feelings. No two people can agree on everything, which is why I think that by talking about things that are important to one another and listening to each other has to say or feel will allow you to come to terms with your disagreement. On the pre-AWARE test I answered that I believed that all arguments should end in an agreement. I interpreted this statement as being able to both agree to disagree on any type ofShow MoreRelatedQuestions On The Conflict Resolution Process1757 Words   |  8 PagesDiscuss the conflict resolution process that you would use to resolve the workplace situation. †¢ Take responsibility for finding a solution to conflict: Meeting for finding a solution to conflict with both parties †¢ Establish and agree on the nature and details of conflict with all parties and assess impact: When resolving a conflict, start by finding common ground. Identify and acknowledge areas of agreement and then move on to negotiate areas of disagreement. †¢ Deal with conflict sensitively,Read MoreReasons For The Customer Service Complaints1455 Words   |  6 Pagesactive listening: Cricket Equip’s staffs need to improve the required skills of active listening. 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We see Ken and Jan having a conflict over Jan talking about him with his girlfriend Shannon. Ken seems to approach the matter in an attacking manner. He is supposed to attack the problem and not directly attacking Jan theRead MoreThe Israel Palestine Conflict Essay987 Words   |  4 PagesDating back to the beginning of the 20th century, Israel’s and Palestine’s relationship took a turn, causing wars to break out and many unnecessary deaths to occur. Since then, things have changed greatly, and I don’t believe the conflict between them can currently be solved. The friction between these two countries and religions is still increasing, and so is the hostility that’s contained by the Palestinian people. Israel has committed many human rights violations, including killings, beatingsRead More Conflict Resolution Essay614 Words   |  3 Pages Conflict Resolution nbsp;nbsp;nbsp;nbsp;nbsp;What does conflict resolution mean to me? 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Asking question to gain information, clarify ambiguities and adequately understand all the requirements about the procedures All the staff should demonstrate the required skills to articulate, interpreting and checking with customers to understand what their needsRead MoreRecent Customer Service Issues Within Cricket Equip1429 Words   |  6 Pagesactive listening: Cricket Equip’s staffs need to improve the required skills of active listening. 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