How Consistent and Reliable Customer Service Contributes...

This fact sheet is about three different businesses. It has explanation of what contributes to consistent and reliable customer service of these businesses and the importance of customer service in different businesses. Sainsbury’s: 1. Online shopping Sainsbury’s provides online service to the customer so the customer can do online shopping on the internet. Sainsbury’s also provide delivery service to the customers who do online shopping. Sainsbury’s will make sure all the products delivered on time to make the customer feel happy. This is good for the customer because the customer don’t need to go out; they can just stay at home but still can buy something. People want to do shopping from home because they busy, they have no time†¦show more content†¦Sainsbury’s will make sure all of the store has a good MCM result. To do that, Sainsbury’s will make sure all the staff will taking the customer to the product or have a very good customer service. If they have a good MCM result that mean they have a good customer service. That also mean the customer will feel happy about shopping in Sainsbury’s and Sainsbury’s can make a profit. Lloyds TSB Bank: 1. Internet Banking Lloyds TSBShow MoreRelatedOperations Management : Operation Management1355 Words   |  6 PagesOperations Management Introduction Operations management is the activity of managing the resources that create and deliver services and products. The operations function is the part of the organization that is responsible for this activity. Every organization has an operations function because every organization creates some type of services and/or products. However, not all types of organization will necessarily call the operations function by this name. Operations managers are the people who haveRead MoreThe Art Of The Recycling Essay1011 Words   |  5 PagesIn The Art of the Recycling we know how important is to have good relationship with our customers. 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